While this does mean that you have to keep your web browser open to receive notifications, most users have a web browser open all the time anyway.

Tip: In Chrome and Firefox, you can right-click on the Pushover for Desktop tab and click "Pin Tab". This will shrink the size of the tab, provide activity notifications, and open it by default when you open your browser.

Note: For macOS, you do not need to keep a browser open. The initial registration of your desktop device must be done in Safari so that it can download a special file from us that registers your desktop for notifications. This allows us to send notifications directly to your desktop without any browser being open.

• Chrome
• Firefox
• Safari

Chrome

1. Click the padlock icon in the URL bar, then set Notifications to Allow.  If you do not see Notifications listed, you may need to click the Site Settings item to bring up all of the settings.
   
   
2. Visit the Pushover for Desktop site again and you should begin receiving notifications.

Firefox

1. Click the padlock icon in the URL bar, then click the "Show connection details" arrow button
   
   
2. Click the More Information button
   
   
3. Click the Permissions tab, then scroll down to Send Notifications.  Uncheck "Use Default" and then click Allow.
   
4. Finally, visit the Pushover for Desktop site again and you should begin receiving notifications.

Safari

For devices not registered in our WebPush beta, please see our guide for re-registering macOS for notifications.

Click the Safari menu, then Settings. Click the Websites tab, then scroll the list on the left down to Notifications.

If there is an entry for client.pushover.net, make sure it's set to Allow.  If not, make sure "Allow websites to ask for permissions to send notifications" is checked.  You can uncheck it once your browser is successfully registered for notifications through Pushover, as long as the client.pushover.net entry remains set to Allow.

To start, open Safari, then its Preferences. Click the Notifications tab, and if there is an entry for Pushover, click on it and then click the Remove button. Close Safari, and then open it again and visit the Pushover dashboard and click the Login link next to your macOS device. You will be directed to the Desktop client website and you should be prompted to allow notifications again. Once this is setup, try sending a test notification to your macOS device from the dashboard.

If notifications are still not working, repeat these steps but reboot the computer in between removing Safari notifications and visiting the Desktop client site again. The apsd daemon on macOS can sometimes misbehave and stop processing notifications, which will get restarted when rebooting the computer.

If you are still not receiving notifications after all of this, you can try these steps from Apple's website to enable debugging in the apsd daemon to see what may be going wrong (for advanced users only):

$ sudo defaults write /Library/Preferences/com.apple.apsd APSWriteLogs -bool TRUE
$ sudo defaults write /Library/Preferences/com.apple.apsd APSLogLevel -int 7
$ sudo killall apsd

 Then open the Console application in the Utilities folder, click Start Streaming, and in the search box in the upper right corner, type "apsd" and press Enter.

From the Pushover dashboard, send a test message to your macOS device and see if Console shows any activity.

Once finished, disable debugging:

$ sudo defaults write /Library/Preferences/com.apple.apsd APSWriteLogs -bool FALSE 
$ sudo defaults delete /Library/Preferences/com.apple.apsd APSLogLevel
$ sudo killall apsd

Chrome

Open the Chrome settings, then click Show Advanced Settings at the bottom. Click the Content Settings button, then click All Cookies and side data. In the search box, type pushover.net, and then hover over the client.pushover.net entry, and click the X on the right side. Click Done, then Done again. Access your dashboard and click Login next to your Chrome desktop device under Your Devices. You should no longer get an error and your database of messages will be re-initialized.

Firefox

Open client.pushover.net in Firefox (it's ok if you get redirected to the error page). Click the Tools menu, then Page Info. Click on the Permissions tab, then scroll down to Maintain Offline Storage. Click Clear Storage, then close the Page Info window. Access your dashboard and click Login next to your Firefox desktop device under Your Devices. You should no longer get an error and your database of messages will be re-initialized.

Safari

Click the Safari menu, then Preferences. Click the Privacy tab, and then the small Details button. Locate the "pushover.net" entry and click on it, and then click the Remove button. Click Done, close the Preferences, and then close and re-open Safari. When you navigate back to the main Pushover website at pushover.net, you will need to login again. Under Your Devices on your dashboard, click Login next to the macOS/Safari device you have registered, and you will be guided through the initialization again.

If it's greyed out, click it to enable sounds.  Next, ensure that the browser has allowed the client.pushover.net site to auto-play sounds.  In Chrome and Firefox, click the icon to the left of the URL bar and you should see site-specific settings:

If you do not see a setting for Sound, click Site settings and then change Sound to Allow.  You may then be asked to reload the page for these settings to take effect.

• Enable Debugging
• Gather Log Data
  • Firefox
  • Chrome
• Send Log File with Bug Report

Our Pushover for Desktop web application has built-in error handling, so in most cases you will be redirected to a page where you can submit your bug report when an error happens.

Enable Debugging

If there is a problem loading the desktop application and your screen is stuck on "Loading messages, please wait", there may be a larger problem that our application was not able to handle.  In this case, please enable debugging by visiting this address in a new tab:

https://client.pushover.net/?debug=1

After a few seconds, if the "Loading messages" screen does not go away, you will need to open the browser's Javascript Console to gather log data.

Gather Log Data

Firefox

In the new tab/window where you see the desktop app, open Firefox's main menu, then click Web Developer, then Web Console:

Once the Javascript Console is open, right-click on the list of messages, then click Export Visible Messages To, and select File.  Save it somewhere you'll remember like your Desktop.

Chrome

In the new tab/window where you see the desktop app, click the main menu icon, then click More Tools, then Developer Tools.

Once the Developer Tools open, click the Console tab at the top of the Developer Tools, then right-click on a message in the list and click Save As (this will save all messages). Save the file somewhere you'll remember like your Desktop.

Send Log File with Bug Report

Once you have saved your console log output to a file, visit our Contact Support page, choose "Bug Report - Desktop app", and describe what you were doing in the Desktop app when the bug happened.

Click the Browse button for the Attachment field and select the log file you saved in the previous step.  Then click Submit Support Request.