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    <title>iPhone, iPad, Apple Watch: Published Ordered Knowledge Base: : | Pushover Support</title>
    <description>Published Ordered Knowledge Base: iPhone, iPad, Apple Watch</description>
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    <link>https://support.pushover.net/s1-pushover/knowledgebase/default/c5-iphone-ipad-apple-watch?format=rss</link>
    <item>
      <title>Notification issues with iPhone when paired with Apple Watch</title>
      <description><![CDATA[<p>For Pushover notifications to appear on your Apple Watch, it needs to be secure on your wrist, unlocked, and your iPhone needs to have its screen off.  When in this mode, if you have Notification Mirroring enabled for the Pushover app (configurable inside the Watch app on the iPhone), the notification will appear on your watch.  Note that custom notification sounds are not supported on Apple Watch.</p>
<p>To continue hearing notification sounds on your iPhone even when your Apple Watch is on your wrist, you will need to disable Notification Mirroring for the Pushover application which will stop showing any[_cuted_]</p>]]></description>
      <pubDate>Fri, 16 Jan 2026 15:53:24 +0000</pubDate>
      <link>https://support.pushover.net/i72-notification-issues-with-iphone-when-paired-with-apple-watch</link>
      <guid>https://support.pushover.net/i72-notification-issues-with-iphone-when-paired-with-apple-watch</guid>
      <author>Pushover Support</author>
      <dc:creator>Pushover Support</dc:creator>
      <content:encoded><![CDATA[<p>For Pushover notifications to appear on your Apple Watch, it needs to be secure on your wrist, unlocked, and your iPhone needs to have its screen off.  When in this mode, if you have Notification Mirroring enabled for the Pushover app (configurable inside the Watch app on the iPhone), the notification will appear on your watch.  Note that custom notification sounds are not supported on Apple Watch.</p>
<p>To continue hearing notification sounds on your iPhone even when your Apple Watch is on your wrist, you will need to disable Notification Mirroring for the Pushover application which will stop showing any Pushover notifications on the Watch.  You can do this by opening the <b>Watch app</b> on your iPhone, then select <b>Notifications</b>, then uncheck <b>Pushover</b>.</p>]]></content:encoded>
    </item>
    <item>
      <title>Sending Pushover notifications from Shortcuts on iOS</title>
      <description><![CDATA[<p>The Shortcuts app for iOS can be used to send Pushover notifications by sending HTTP requests to our API.  These shortcuts can be run manually or automatically in response to an Automation, such as "send a message when a HomeKit action happens".</p>
<p>Open the Shortcuts app, and tap the + button.</p>
<p></p>
<p>Tap the Add Action button.</p>
<p></p>
<p>Tap Web.</p>
<p></p>
<p>Then select Get Contents of URL.</p>
<p></p>
<p>Tap on the URL, and enter https://api.pushover.net/1/messages.json and change the Method to POST.</p>
<p>Tap Add new field and add new fields for each required API parameter, such as token, user, message, etc.</p>
<p></p>
<p>For certain fields such[_cuted_]</p>]]></description>
      <pubDate>Tue, 17 Dec 2024 14:19:59 +0000</pubDate>
      <link>https://support.pushover.net/i302-sending-pushover-notifications-from-shortcuts-on-ios</link>
      <guid>https://support.pushover.net/i302-sending-pushover-notifications-from-shortcuts-on-ios</guid>
      <author>Pushover Support</author>
      <dc:creator>Pushover Support</dc:creator>
      <content:encoded><![CDATA[<p>The <a href="https://apps.apple.com/us/app/shortcuts/id915249334" rel="nofollow">Shortcuts app</a> for iOS can be used to send Pushover notifications by sending HTTP requests to our <a href="https://pushover.net/api">API</a>.  These shortcuts can be run manually or automatically in response to an Automation, such as "send a message when a HomeKit action happens".</p>
<p>Open the Shortcuts app, and tap the <b>+</b> button.</p>
<p><img style="display: block; margin-left: auto; margin-right: auto;" src="https://s3.amazonaws.com/chd-data/files/7405/1701924_6547ba44ff710593b29acc88168c9ddd_2396375/2024-04-28_091100.PNG" alt="" width="400" data-file="___chdfid_2396375___"></p>
<p>Tap the <b>Add Action</b> button.</p>
<p><img style="display: block; margin-left: auto; margin-right: auto;" src="https://s3.amazonaws.com/chd-data/files/7405/1078673133_93b4cf6e179ea3605599ff3936c6086c_2396376/2024-04-28_091156.PNG" alt="" width="400" data-file="___chdfid_2396376___"></p>
<p>Tap <b>Web</b>.</p>
<p style="text-align: center;"><img src="https://s3.amazonaws.com/chd-data/files/7405/2146933139_6ffee596f45a37e19ccf7c7ba8f0b6e5_2396377/2024-04-28_091202.PNG" alt="" width="400" data-file="___chdfid_2396377___"></p>
<p>Then select <b>Get Contents of URL</b>.</p>
<p style="text-align: center;"><img src="https://s3.amazonaws.com/chd-data/files/7405/4122186442_5e45c590a53d8d12becb719a05b0281f_2396378/2024-04-28_091211.PNG" alt="" width="400" data-file="___chdfid_2396378___"></p>
<p>Tap on the URL, and enter <b><code>https://api.pushover.net/1/messages.json</code></b> and change the <b>Method</b> to <b>POST</b>.</p>
<p>Tap <b>Add new field</b> and add new fields for each required <a href="https://pushover.net/api">API parameter</a>, such as <b><code>token</code></b>, <b><code>user</code></b>, <code><b>message</b></code>, etc.</p>
<p style="text-align: center;"><img src="//pushover.helprace.com/resources/tmp/2524475/1734445162/MTY6hFVnaGH99rHwh4CZRdTOjB99Rsi8yPpV0Km4FP2Uc87WBOusbGv9dkB0QjitwjHR5CT3_mgpfhWCIvzKcPqceQ%7E%7E/IMG_2708.PNG" alt="" width="403" height="873" data-file="___chdfid_2524475___"></p>
<p>For certain fields such as <code><b>message</b></code> and <code><b>title</b></code>, you may wish to insert variables which can be taken from other Shortcut actions to chain actions together.</p>]]></content:encoded>
    </item>
    <item>
      <title>Apple Watch complications not showing notifications</title>
      <description><![CDATA[<p>The Apple Watch complications included with the Pushover Watch app are designed to display data from our Glances API, not our general Messages API.</p>
<p></p>
<p>This separate API was created for a few reasons:</p>
<ol>
<li>Messages (notifications) are generally much longer than the amount of data that can fit in most Apple Watch complications which are limited to one or three short lines of text, or sometimes just a single number.</li>
<li>Messages can be received at any rate, while Apple Watch complication updates are severely rate limited by watchOS.  Attempting to update a complication every time a notification was received may cause[_cuted_]</li></ol>]]></description>
      <pubDate>Mon, 21 Oct 2019 19:05:04 +0000</pubDate>
      <link>https://support.pushover.net/i56-apple-watch-complications-not-showing-notifications</link>
      <guid>https://support.pushover.net/i56-apple-watch-complications-not-showing-notifications</guid>
      <author>Pushover Support</author>
      <dc:creator>Pushover Support</dc:creator>
      <content:encoded><![CDATA[<p>The Apple Watch complications included with the Pushover Watch app are designed to display data from our <a href="https://pushover.net/api/glances">Glances API</a>, not our general Messages API.</p>
<p><img style="display: block; margin-left: auto; margin-right: auto;" src="//s3.amazonaws.com/chd-data/data/pushover/items/56/media/watch.png" alt="" data-file="___chdfid_3375___"></p>
<p>This separate API was created for a few reasons:</p>
<ol>
<li>Messages (notifications) are generally much longer than the amount of data that can fit in most Apple Watch complications which are limited to one or three short lines of text, or sometimes just a single number.</li>
<li>Messages can be received at any rate, while Apple Watch complication updates are severely rate limited by watchOS.  Attempting to update a complication every time a notification was received may cause the Pushover application to exceed its complication "budget" on watchOS and stop updating.</li>
</ol>
<p>To update text on a Watch complication, you will need to send a request to our <a href="https://pushover.net/api/glances">Glances API</a> endpoint or use a supported service such as <a href="https://ifttt.com/pushover" rel="nofollow">IFTTT</a> to make a Glances API request on your behalf.</p>]]></content:encoded>
    </item>
    <item>
      <title>Notifications showing "(Encrypted)" on iPhone/iPad</title>
      <description><![CDATA[<p>Push notifications that we relay through Apple's servers are encrypted with a per-device secret as detailed in this article. When the Pushover application's notification extension on your device receives the encrypted notification from iOS, it decrypts the message and then returns the unencrypted text back to iOS for displaying or forwarding to an Apple Watch.</p>
<p>On rare occasions, the notification extension may fail to start for some reason and iOS will show the unencrypted text of the original notification, which is just the string "(Encrypted)".  Unfortunately we do not yet have a root cause for the notification extension failing to[_cuted_]</p>]]></description>
      <pubDate>Sun, 26 Jul 2020 18:36:15 +0000</pubDate>
      <link>https://support.pushover.net/i58-notifications-showing-encrypted-on-iphone-ipad</link>
      <guid>https://support.pushover.net/i58-notifications-showing-encrypted-on-iphone-ipad</guid>
      <author>Pushover Support</author>
      <dc:creator>Pushover Support</dc:creator>
      <content:encoded><![CDATA[<p>Push notifications that we relay through Apple's servers are encrypted with a per-device secret as detailed in <a href="https://support.pushover.net/i39-how-notifications-are-stored-and-delivered">this article</a>. When the Pushover application's notification extension on your device receives the encrypted notification from iOS, it decrypts the message and then returns the unencrypted text back to iOS for displaying or forwarding to an Apple Watch.</p>
<p>On rare occasions, the notification extension may fail to start for some reason and iOS will show the unencrypted text of the original notification, which is just the string "(Encrypted)".  Unfortunately we do not yet have a root cause for the notification extension failing to start.  We have heard from users that this problem may coincide with recently updating the app from the App Store, so we recommend first restarting the device to see if the problem is resolved.  If not, we recommend proceeding with <a href="https://support.pushover.net/i15-not-receiving-notifications-for-pushover-messages">these troubleshooting steps</a>.</p>]]></content:encoded>
    </item>
    <item>
      <title>Generating a bug/crash report on iPhone and iPad</title>
      <description><![CDATA[<p>Bug Report</p>
<p>If you are experiencing a bug in our Pushover app, the first step is to reproduce the problem.  If you can't reproduce it, we probably can't either and won't be able to fix it.</p>
<p>Once you are able to reproduce the problem, tap the menu icon in the Pushover app, then tap Settings, then scroll down and tap Resolve a Problem.  Scroll down to the bottom and tap contact our support.  Choose "Bug report - iPhone/iPad app" as the request type and then include all of the relevant information in the Message field such as your steps for[_cuted_]</p>]]></description>
      <pubDate>Sun, 26 Jul 2020 18:36:30 +0000</pubDate>
      <link>https://support.pushover.net/i109-generating-a-bug-crash-report-on-iphone-and-ipad</link>
      <guid>https://support.pushover.net/i109-generating-a-bug-crash-report-on-iphone-and-ipad</guid>
      <author>Pushover Support</author>
      <dc:creator>Pushover Support</dc:creator>
      <content:encoded><![CDATA[<h2>Bug Report</h2>
<p>If you are experiencing a bug in our Pushover app, the first step is to reproduce the problem.  If you can't reproduce it, we probably can't either and won't be able to fix it.</p>
<p>Once you are able to reproduce the problem, tap the menu icon in the Pushover app, then tap <b>Settings</b>, then scroll down and tap <b>Resolve a Problem</b>.  Scroll down to the bottom and tap <b>contact our support</b>.  Choose "<b>Bug report - iPhone/iPad app</b>" as the request type and then include all of the relevant information in the Message field such as your steps for reproducing the problem.</p>
<h2>Debug Logs</h2>
<p>If you've been asked by Pushover support to send debug logs, tap the menu icon in the Pushover app, then tap <b>Settings</b>, then scroll down and tap <b>Resolve a Problem</b>.  Tap the menu button in the upper right corner, then tap <b>Send Debug Info</b>.  You may want to follow up with Pushover support to let us know you've sent them so we can correlate them with your problem report.</p>
<h2>Crash Report</h2>
<p>If you are unable to open the Pushover app, or not enough information was found in the debugging logs sent previously, you may be asked to generate a full crash report.</p>
<h5>Locate analytics data</h5>
<ol>
<li>Reproduce the issue that you’re seeing which causes Pushover to crash.</li>
<li>Open the main Settings app and tap <b>Privacy</b>, then <b>Analytics &amp; Improvements</b> at the bottom.</li>
<li>Tap <strong>Analytics Data</strong> and you'll see a list of all crashes for all applications on your device.  Scroll down to Pushover and tap on the newest crash timestamp.  Tap the share button in the upper right corner, and e-mail the file to <b>support@pushover.net.</b></li></ol>]]></content:encoded>
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